Terms and Conditions
By ordering from our website, you are acknowledging that you have read, understood, and agree to be bound by our terms and conditions as set out below:
Concourse Smart Wheels 30 Day Money Back Guarantee For Website Purchases Only.
- Good Condition is defined as reasonable signs of normal use expected from a 30 day period
- Refunds will be processed after all goods purchased have been returned
- Lost items are not covered under this guarantee
- You are welcome to use our Replied Paid Service to return your Smart Wheels under this guarantee, however tracking numbers are not provided with this service noting point 3 above.
- This guarantee is in addition to any rights you have under Australian Consumer law.
Concourse Golf accepts payment by Paypal, American Express, Visa, Mastercard, AfterPay, Zip Pay and Zip Money
Prices are set at the time of purchase in the currency value as detailed on our website.
Standard Shipping averages 2-5 days for delivery to most areas in Australia. Shipping to regional areas (eg regional WA/NT) will take longer. It is important to remember that delivery times are estimates, and can be affected by weather conditions or other unforeseeable events that are outside the control of the shipping company. Concourse Golf delivers and returns free of charge throughout Australia.
Loss or Damage in transit
Replacement of damaged items or lost deliveries can be offered to customers who contact Concourse Golf to discuss the issue within 5 days of delivery. Please inspect the contents of your shipment carefully upon your receipt of it and report any items that are missing or have arrived damaged or broken in transit. We are still open to discuss options after those five days have passed.
We offer a 30-day free returns policy for product, excluding gift cards, returned in its original condition. You must contact our Customer Service team within 30 days of shipping of the product to return a product in this way.
Acceptance of orders
Concourse Golf reserves the right to refuse or cancel an order at any time, for any reason. By placing an order, the customer agrees that the sale is made in New South Wales, Australia (Eastern Standard Time).
Limitation of Liability
All products sold on this website are to be used at your own risk. Under no circumstance is Concourse Golf liable for the following:
Third party claims against you for damages; loss of, or damage to your records, data, or any type of hardware/equipment; economic consequential damages or incidental damages, or any consequential damages. Consequential damages is defined as any damage which is a consequence of using this product or our website (data loss, hardware loss, or personal injury).
Concourse Golf liability is limited to the cost of the product purchased from us. Products are to be used at your own risk and we are in no way liable for any loss, damage or injuries suffered from poor use.
Once shipped, goods become the responsibility of the customer which then has consumer rights to the goods being delivered by the carrier. All images displayed are for illustrative purposes only, and all specifications shown are true and accurate to the best of our knowledge. We accept no liability for typographical errors, misprints, omissions, or changes in specification. If unsure about an aspect of a product please contact our sales team prior to purchase.